Our Commitment to Safe Play
Six pillars that define how 89hp protects every member on the platform
Strict 21+ Age Policy
89hp enforces a minimum age of 21 years for all players in compliance with Philippine law and PAGCOR regulations. Every new account undergoes identity and age verification before any real-money play is permitted. We take underage gambling seriously — zero exceptions, ever.
Self-Exclusion Tools
If you feel you need a break, 89hp lets you activate a self-exclusion at any time — from a 24-hour cooling-off period to a permanent account closure. Once activated, self-exclusions cannot be reversed until the selected period has fully elapsed, giving you the real control you need.
Deposit & Loss Limits
Set daily, weekly, or monthly deposit limits directly from your 89hp account settings. You can also configure loss limits so that your account automatically pauses gameplay once a threshold is reached. Limit reductions take effect immediately; increases require a 48-hour cooling-off period.
Session Time Reminders
89hp can send you in-platform alerts after you have been playing for a set amount of time — 30 minutes, 1 hour, or a custom interval you choose. It is a simple nudge to step back, assess how you feel, and decide whether to keep playing or take a well-earned break.
Reality Check Features
The 89hp platform surfaces your net session result — how much you have deposited, won, and lost — in a clear summary available at any time in your account dashboard. Transparency about your actual activity is one of the most powerful tools for staying grounded and making informed decisions.
24/7 Support & Referrals
Our support team is trained to recognize signs of problem gambling and to respond with empathy, not judgment. If you reach out with a concern — whether it is yours or someone else's — our agents can guide you to the right tools on the platform and connect you with professional support resources.
How to Use Your Player Protection Tools
Step-by-step guide to activating responsible gaming features on your 89hp account
Set a Deposit Limit
Log in to your 89hp account and navigate to Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly cap in Philippine Peso (₱). The limit takes effect within minutes. To lower a limit, changes are instant. To raise a limit, a mandatory 48-hour review period applies — this is intentional and in your best interest.
Activate a Loss Limit
Under the same Responsible Gaming section, you can set a loss limit — the maximum amount you are comfortable losing in a given period. Once reached, your account will automatically suspend real-money gameplay for that period. This tool is particularly useful if you find it hard to stop when you are chasing losses.
Take a Cooling-Off Break
Select Cooling-Off Period to temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During this time you cannot log in, deposit, or place bets. The suspension cannot be lifted early — it runs its full course automatically, so you get genuine breathing room without having to resist temptation.
Request Self-Exclusion
For a longer break, select Self-Exclusion and choose a period of 3 months, 6 months, 1 year, or permanent exclusion. During self-exclusion, your account is fully suspended and you will be removed from all marketing communications. To request permanent self-exclusion, contact our support team directly at [email protected].
Enable Session Time Alerts
Go to Account Settings → Notifications → Session Reminders and set your preferred session length alert. You will receive an in-platform pop-up notification when you hit that time threshold during any single gaming session. Use this as a prompt to review your activity and decide consciously whether to continue playing.
Review Your Activity History
Your complete deposit, withdrawal, and wagering history is available under Account → Transaction History. Reviewing your actual activity — especially across a full month — is a powerful reality check. If you are surprised by the numbers, that is a signal worth taking seriously before your next session.
Recognizing Problem Gambling
Honest self-awareness is the first step toward staying in control
What Is Problem Gambling?
Problem gambling — sometimes called gambling disorder — is a behavioral pattern where a person's gambling activity causes significant harm to themselves or the people around them. It is not about how much money you spend or how often you play. It is about whether gambling is negatively affecting your finances, relationships, mental health, or daily responsibilities.
In the Philippines, problem gambling is a recognized public health concern. The gambling industry, including PAGCOR-licensed operators like 89hp, has a responsibility to help players identify harmful patterns early and access the support they need before the situation escalates.
Gambling becomes a problem when it stops being a leisure activity and starts feeling like a necessity — when you play to escape problems, recover losses, or feel the rush rather than for entertainment. If any of the warning signs below resonate with you, we encourage you to honestly consider whether your relationship with gambling needs attention.
Common Warning Signs to Watch For
Support Resources for Filipino Players
You are not alone — professional help is available across the Philippines
PAGCOR Responsible Gaming Program
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a dedicated Responsible Gaming program for all players in the Philippines, including those who use PAGCOR-licensed online platforms like 89hp. PAGCOR's program includes:
- A national Exclusion Registry where players can register to be excluded from all PAGCOR-licensed gaming venues and platforms simultaneously;
- Player protection guidelines and standards that all licensed operators — including 89hp — are required to implement;
- Public awareness campaigns and educational materials on recognizing and addressing problem gambling;
- Coordination with mental health professionals and addiction specialists to support affected individuals and families.
If you wish to register for PAGCOR's national exclusion program, please contact our support team at [email protected] and we will guide you through the process. Once registered with the national exclusion list, 89hp will honor that exclusion and close your account accordingly.
Tips for Keeping Gaming Fun
Responsible gaming does not mean gambling less — it means gambling smarter, with full awareness and control. Here are some practical habits that Filipino players at 89hp use to keep their gaming enjoyable:
- Set a budget before you play — decide in advance the maximum amount in ₱ you are comfortable spending, and treat it as your entertainment budget for that session;
- Set a time limit — decide how long you will play and stick to it, regardless of whether you are winning or losing;
- Never chase losses — losing is a normal part of gambling. Chasing losses almost always makes the situation worse;
- Do not gamble when emotional — stress, sadness, anger, or anxiety are the wrong reasons to open a game. Play when you are in a positive, clear headspace;
- Balance gaming with other activities — maintain your social life, hobbies, family time, and physical health alongside any gaming activity;
- Take regular breaks — get up, stretch, and step away from the screen regularly during any gaming session;
- Keep it to yourself financially — never gamble with money earmarked for rent, utilities, groceries, or family needs. Only use money you can genuinely afford to lose.
If you or someone close to you is struggling with gambling-related harm, please reach out. Support is confidential, non-judgmental, and available to all Filipino players.
PAGCOR
Philippine Amusement and Gaming Corporation — the national gaming regulator. Visit the PAGCOR website for responsible gaming resources, exclusion programs, and player protection information.
National Center for Mental Health
The NCMH provides mental health support services across the Philippines. If gambling is affecting your mental well-being, trained professionals can help you navigate recovery and build healthier habits.
Gamblers Anonymous Philippines
A peer-support fellowship for people who share the common goal of stopping problem gambling. Meetings are held across Metro Manila, Cebu, Davao, and other cities. Participation is free and confidential.
Play Responsibly at 89hp
Thousands of Filipino players from Manila to Davao enjoy 89hp as a safe, regulated gaming destination. Join them — and use the tools available to keep your experience fun, controlled, and within your means.